FieldDrive vs. Scratchpad: which tool keeps your CRM updated?

Last updated July 2026

FieldDrive and Scratchpad both exist because updating your CRM after every call is painful. But they approach the problem from very different angles. Scratchpad gives reps a better interface for working with CRM data. FieldDrive uses AI to draft the updates from your call transcripts so you do not have to write them yourself.

How Scratchpad works

Scratchpad is a spreadsheet-style overlay on top of Salesforce. It gives reps a faster, more flexible way to view and edit their pipeline without navigating Salesforce's native UI. Reps can update fields inline, manage their pipeline in board or grid views, and work with deal data in a way that feels more natural than clicking through Salesforce record pages.

More recently, Scratchpad has added AI features including AI agents that can auto-update CRM fields based on call data. The platform also includes team workflow features like deal inspection views, pipeline rollups, and manager dashboards.

Scratchpad is Salesforce-only. Based on publicly available information at the time of writing, pricing ranges from approximately $19 to $79 per user per month depending on the tier.

How FieldDrive works

FieldDrive is a Chrome extension that reads your call transcripts (from Gong, Fathom, Fireflies, or Granola), uses AI to draft CRM field updates, and presents them for review. You approve the updates with one click and they write to Salesforce or HubSpot. No standalone platform, no spreadsheet layer. Just a panel in your browser that shows up after a call.

FieldDrive is $40/month flat, works with both Salesforce and HubSpot, and installs in minutes with no admin setup.

Key differences

The core approach

Scratchpad makes it easier to manually update your CRM by giving you a better UI. FieldDrive skips the manual part entirely by drafting the updates for you from your call transcripts. With Scratchpad, you still type the updates yourself (unless you use their newer AI features). With FieldDrive, the AI writes the draft and you review it.

CRM support

Scratchpad is built exclusively for Salesforce. If your team uses HubSpot, it is not an option. FieldDrive works with both Salesforce and HubSpot, which matters if your org uses HubSpot or if you might switch CRMs in the future.

Scope

Scratchpad is a much broader platform. Pipeline views, deal boards, team rollups, and workflow automations are all part of the product. It is designed to be the primary interface reps use to manage their pipeline, not just a post-call tool.

FieldDrive is narrowly focused on the post-call CRM update. It does not replace your pipeline view or provide deal analytics. It solves one specific problem: getting the information from your call into your CRM fields quickly and accurately.

Workflow

Scratchpad is a workspace you switch to. FieldDrive lives inside the workflow you are already in. Because it is a Chrome extension, it surfaces in the browser alongside whatever you are already doing. There is no separate tab or platform to keep open.

Pricing and setup

Scratchpad has tiered pricing that scales with features and seat count. FieldDrive is a flat $40/month. Scratchpad typically requires some admin coordination for Salesforce integration and team setup. FieldDrive is a Chrome extension install with no admin involvement needed.

Which one is right for you?

Scratchpad might be the better fit if:

  • Your team is on Salesforce and wants a better daily interface for managing pipeline
  • You need team-level workflow features like deal inspection, rollups, and manager views
  • You want a full workspace replacement for how reps interact with CRM data
  • Your main frustration is the Salesforce UI itself, not just post-call data entry

FieldDrive might be the better fit if:

  • Your main problem is getting call information into CRM fields after every meeting
  • You use HubSpot, or want a tool that works across CRM platforms
  • You want AI-drafted updates you can approve rather than typing updates yourself
  • You prefer a lightweight extension over adopting a new platform
  • You want flat pricing and zero admin setup

These tools solve overlapping but different problems. Scratchpad is a better way to work inside Salesforce. FieldDrive is a faster way to get post-call data into any supported CRM. Some teams might even use both.